Privacy Policy

At Grand Homes Venture (m) Sdn Bhd – GHV Rooms, accessible from www.ghvrooms.com, we prioritize the privacy of our visitors and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

Consent

By accessing our website and providing your personal data to us, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.

PDPA Privacy Rights

In compliance with the Personal Data Protection Act (PDPA), Grand Homes Venture (m) Sdn Bhd – GHV Rooms upholds the following rights for individuals:

Right to Consent: By using our website, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.
Right to Access: You have the right to request access to your personal data that we hold.
Right to Correction: You have the right to request correction of your personal data if it is inaccurate or incomplete.
Right to Withdraw Consent: You have the right to withdraw your consent for the collection, use, and disclosure of your personal data at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may impact your use of our services.
Right to Data Portability: You have the right to request to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit your data to another data controller, where technically feasible.
Right to Erasure: You have the right to request the deletion of your personal data, subject to legal or contractual retention requirements and reasonable notice.
Contact Us: To exercise any of these rights or inquire about our data protection practices under the PDPA, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and provide information on actions taken in response. For exercising these rights or inquiries, please contact us. We will respond within one month.

GDPR Data Protection Rights

Every user is entitled to GDPR data protection rights:

Right to access personal data
Right to rectify inaccurate or incomplete data
Right to erase personal data under certain conditions
Right to restrict processing under certain conditions
Right to object to processing under certain conditions
Right to data portability under certain conditions

For exercising these rights or inquiries, please contact us. We will respond within one month.

Children's Information

Protecting children online is a priority. We encourage parental guidance and do not knowingly collect Personal Identifiable Information from children under 13. If such information is unintentionally provided, please contact us for prompt removal.

Information We Collect

We may collect various types of personal data from you, including but not limited to:

Contact information (such as name, email address, phone number)
Demographic information (such as age, gender, nationality)
Account registration details (if applicable)

We collect this information when you:

Visit our website
Register an account with us
Contact us via email or other communication channels
Participate in surveys or promotions

How We Use Your Information

We use the personal data we collect for the following purposes:

To provide and maintain our services
To personalize your experience on our website
To communicate with you, including responding to your inquiries and providing updates
To process transactions and payments (if applicable)
To conduct analytics and improve our website
To comply with legal obligations

Third-Party Privacy Policies

Our Privacy Policy does not extend to third-party advertisers or websites. We advise consulting their respective Privacy Policies for detailed information, including opt-out options. You can manage cookie settings through your browser preferences. Visit your browser's website for detailed instructions on cookie management.

Disclosure of Personal Data

We may disclose your personal data to third parties in the following circumstances:

With your consent
To our service providers and partners who assist us in operating our website and providing our services
To comply with legal obligations or protect our rights

Security of Your Personal Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Retention of Personal Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under the PDPA, you have the following rights regarding your personal data:

The right to access your personal data held by us
The right to request correction of your personal data if it is inaccurate or incomplete
The right to withdraw your consent for the collection, use, and disclosure of your personal data
The right to request the deletion of your personal data under certain circumstances

To exercise these rights or inquire about our handling of your personal data, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: ghvrooms@gmail.com